BAFTA Tour screenings

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Beate
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Re: BAFTA Tour screenings

#31 Post by Beate » Mon Feb 25, 2013 11:05 am

You can't comment anywhere that I have seen. You can just tick boxes. Not very helpful.
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Re: BAFTA Tour screenings

#32 Post by stuartboy » Mon Feb 25, 2013 11:33 am

I would have presumed that if one was dissatisfied with them they'd want to know what/why. Otherwise kinda defeats the point of a customer satisfaction survey.
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Beate
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Re: BAFTA Tour screenings

#33 Post by Beate » Mon Feb 25, 2013 11:34 am

I agree strongly.
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Re: BAFTA Tour screenings

#34 Post by newdot » Mon Feb 25, 2013 12:38 pm

Went to see Anna Karenina last night in nottingham (loved it)

Just here to echo other's experience of late arrivals...lot & lots more people arrived late. I can only assume it's because these folk have not been to freebie previews before and assume (reasonably) that there will be 30 minutes of adverts & previews before the main feature.

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Re: Free mail on Sunday tickets

#35 Post by cliveas » Mon Feb 25, 2013 4:14 pm

McG wrote:
ploggit wrote:I'm now getting paranoid, having booked tickets with no paper... does anyone remember how fasdtidious they were last year about newspapers? I know cineworld tend not to bother and I expect this will be the case here too...
I collected my tickets tonight at the desk and no mention of paper. Don't think there's anything to worry about! Just checked tickets and no mention of DM or newspaper or proof.
If you use the collection machines they work with the booking code but not with the credit card. So remember the code but no need for a paper.

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Re: Free mail on Sunday tickets

#36 Post by cliveas » Mon Feb 25, 2013 4:23 pm

Beate wrote:I am trying to relax now in front of Room 101 - I'd like to put the entire Cineworld WIQ in it please.
I saw Anna Karenina there last night. Before the film started an employee came out to the front and apologised for the misunderstanding about the screening and welcomed us. No-one around me had any idea what that misunderstanding had been!

The screen number was the same as that on the tickets from the collection machine. I hadn't looked at the screen number on the email that I had printed, so don't know whether it had changed or not.

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Re: BAFTA Tour screenings

#37 Post by Beate » Mon Feb 25, 2013 4:26 pm

I guess I printed mine very early. Lots of people told me they had the correct screen number on their tickets so it's just Sod's luck. I just checked my email confirmations and they all list the wrong screen. We also had someone hold a short speech before Argo but he just welcomed us to the screening and reminded us that there were further BAFTA screenings in the next few days.
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Re: BAFTA Tour screenings

#38 Post by caitlinmorton » Wed Feb 27, 2013 10:03 pm

I also had a similar experience with Argo at Shaftesbury Avenue with them starting the film early, changing the screen between when I printed my tickets and the day of the screening, and people coming in for about the first 45 minutes. I missed maybe the first two minutes, but luckily I had already seen it.

The people in my theatre banded together though and after the film there was a giant queue to complain and somehow we all ended up with free Cineworld vouchers! All's well that ends well, I guess?

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Re: BAFTA Tour screenings

#39 Post by Beate » Wed Feb 27, 2013 10:21 pm

They still haven't told anyone at WIQ about the changed screen numbers. I show my ticket. Usher says "Screen 3 is downstairs." I know that. I still want to go to screen 7. :wall: Luckily that was my last BAFTA screening for this year.
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Re: BAFTA Tour screenings

#40 Post by cliveas » Fri Mar 01, 2013 10:41 pm

Saw The Imposter at WIQ yesterday. The screen number on the ticket was again correct, but this time I checked it against the booking and it had indeed been changed.

Incredible story by the way. The film format is fairly standard for a documentary but it features all the main characters apart from one that had died and the story is amazing.

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