Job help

[jeanelle]

I'm trying to fill out an application form and it says what do i thin is key to good customer service. I have some ideas but not sure how to put it all in words. Can anyone help?

Number 1: Listening to what the customer says.

[Celini]

listening, understanding and asking the good questions.
lots of patience.

[aruif]

empathising
looking at them when they are talking to you (if face to face) - ie letting them know they have your full attention.

interpersonal skills and communications skills are very important in a customer service role. there are far too many people who have neither of these who manage to get these jobs. i don't understand how or why, but there just is.


good luck!

[Rainey]

Have good communication skills both verbal & listening, to be able to remain calm under pressure and have a good knowledge of the products and services available.

[evilzadi]

Thanks a lot guys!

[brettie]

may be of interest to someone:

http://screenjabber.com/write-for-us

[Snowwhite]

Thanks for the tips.

[elski]

Want to work in movies? Vue @westfieldstrat opens 13th Sept & we're recruiting for Cinema Managers. Details: http://bit.ly/pQLSps Exciting!

[Rainey]

We're looking for someone to help us out at our London office. We need someone who can keep their ears to the ground & suggest future Come Round party themes & then track down the right business contacts. The right person will be resourceful, creative, strategic, energetic & into entertainment. With marketing qualifications and/or hands-on marketing or business development experience. If interested, email jobs@comeround.com with CV & email why you should be considered. Closing date Sun 4 Oct
http://www.facebook.com/ComeRoundUK

Sounds like it could be an interesting job and have had some great stuff from Come Round in the past, last free party pack included a soda stream!

[Legs]

I think i'll just give up all hope now.

Mcdonalds rejected my job application.....

Ah don't give up. My daughter had the same problem she was about to give up but now has an interview on Friday. She recently went out for another b*ght of job hunting and the vibe was completely different compared to the beginning of the summer. Lots of places said they were looking to recruit in September and a lot of the shops are starting to recruit for the Christmas tempts. So go for it. Sending positive vibes your way.