Not Receiving Email Alerts

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The Sparrow
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Re: Not Receiving Email Alerts

#201 Post by The Sparrow » Fri Jan 11, 2013 2:25 pm

I seem to back to normal. Receiving the important alerts for FF, more tickets and DMs plus others.
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Re: Not Receiving Email Alerts

#202 Post by AYBG » Tue Jan 29, 2013 6:37 pm

For the second time recently we went over our max emails per hour threshold this morning, meaning a couple of hundred of you missed out on notifications.

Have to seriously consider restricting the subscribe feature to users with at least x posts.

5? 10? 20?
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Re: Not Receiving Email Alerts

#203 Post by steve9872 » Tue Jan 29, 2013 7:08 pm

Start with 5 and if that doesn't solve it go to 10.
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Re: Not Receiving Email Alerts

#204 Post by Celini » Tue Jan 29, 2013 8:09 pm

haha! I missed some FF notifications today and I just received notification for a PM I received at 11am :mrgreen:
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Re: Not Receiving Email Alerts

#205 Post by The Sparrow » Wed Jan 30, 2013 12:04 am

AYBG wrote:For the second time recently we went over our max emails per hour threshold this morning, meaning a couple of hundred of you missed out on notifications.

Have to seriously consider restricting the subscribe feature to users with at least x posts.

5? 10? 20?
That explains why I got some but not the one when Beate posted at 10.19am
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Re: Not Receiving Email Alerts

#206 Post by The Sparrow » Wed Jan 30, 2013 12:07 am

Just a thought but would it help if we only subscribed to the bare minimum of threads?

It might be that some people are subscribed to many different threads such as Wanted. Offered. Some film discussion threads. Would this affect the amount of alerts going over the limit?
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Re: Not Receiving Email Alerts

#207 Post by canadian_turtle » Wed Jan 30, 2013 7:15 am

Good idea, AYBG! It might actually also prompt some people to post more than the single post they made now so their account won't be deleted.
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Re: Not Receiving Email Alerts

#208 Post by The Sparrow » Wed Jan 30, 2013 8:11 am

But it might also mean a rush of people posting 10 smilies or other such banalities so they qualify and then never posting again? We would still have alerts going out to them and create the same problem?
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Re: Not Receiving Email Alerts

#209 Post by andrews » Wed Jan 30, 2013 8:21 am

AYBG wrote:For the second time recently we went over our max emails per hour threshold this morning, meaning a couple of hundred of you missed out on notifications.

Have to seriously consider restricting the subscribe feature to users with at least x posts.

5? 10? 20?

I was one who missed out on receiving anemail alert. Thank goodness for jeanelle!

I would tend to agree with AYBG - not sure how many though, and we don't want people just posting smilies, as the Sparrow has said.
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Re: Not Receiving Email Alerts

#210 Post by Beate » Wed Jan 30, 2013 9:35 am

I think first thing is to remind people to only subscribe to alerts for the really important topics like Free Films or Free Theatre/Concerts. No one needs to subscribe to Swap Central or Comps, they can just be checked normally.
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