HMV - A WARNING!

[Spanner]

I'm not sure if this is a scam yet or not but...

Today i received an email from purehmv thanking me for applying to join. (purehmv is a sorta rewards/loyalty scheme run by hmv). I have ordered goods from hmv.com previously and in the email they had my email address and my card number and asked me to validate my account by clicking a link and entering my 3 digit security number. the fact that I'd never applied to join purehmv and that they were asking for that info seemed a tad suspicious to me and when i clicked on the reply button the address came up as....

support-bucbm4ybg6mpq6axt0rmxcwyac6uej@email.hmv.com

well dodgy imo. Anyway I have reported this to the purehmv address as quoted on the hmv website and will let you know if i get and reply. it may well be legit if so it's a funny way of going about business.

be careful out there people!

[AYBG]

____@email.hmv.com is legit
See the emails you've got from them in the past

[Spanner]

hmmmm well why would they want the 3 digit security number of the back of my card then? and why say thanks for joining when i never joined and why have all those dodgy numbers in the reply address.... i got an autoreply from hmv but nothing else yet. maybe i'm being overly suspicious but you can never be too alert for stranger danger.

[andrews]

Are you talking about the 3 digit code from your banker's card, Spanner? If this is the case, then this is most definitely a scam. Any legitimate compnay/bank etc would never ask for that by e-mail or over the phone.

[Spanner]

yes that 3 digit number, that's what made me soooo concerned.

[andrews]

That e-mail you received was not from HMV then. I'm so glad you have mentioned it on here - someone may be duped into giving their 3 digit number. It might be an idea to phone them to speak to a person, rather than an automated response.

[bevvy]

That e-mail you received was not from HMV then. I'm so glad you have mentioned it on here - someone may be duped into giving their 3 digit number. It might be an idea to phone them to speak to a person, rather than an automated response.

I agree, especially as these people have your card number. If it is from HMV it would be a very strange way of doing business, if not, you need to know quickly in case you need to report it to your card company.

[anniep]

thanks!

[phatz]

No company would randomly ask you and sort of card details like that, especially just your 3 digit number on the back of your card.

You get any reply from hmv?

[Spanner]

not yet. it's still under review. i've got a incident report number though.