SFF KEEPS GIVING ME TICKETS FOR WRONG LOCATIONS :(

[SocialFlutterBy]

Hi there can any1 help i tried to get tickets using the code for Going the Distance @ Renfrew street Glasgow first time 2 or 3 days ago it gave me tickets for VUE LEEDS LIGHT Mon 6th 18:30 i mailed them for help and have had no reply now i tried again to get tickets today using the new code i selected Glasgow Renfrew street again and low and behold i got tickets YES but they say on the ticket CINEWORLD HIGH WYCOMBE sum1 please help lol i cant go to either of them locations lol looks like im not meant to see this film bummer was so looking forward to it

[a_person]

Gosh, I don't know why this happens to you.

Try opening up a new account altogether with a different email address and rebooking and see if it still continues. Alternatively, you may have to put up a wanted request if all the tickets are gone.

[SocialFlutterBy]

Thank you for such a fast reply i just used my sons email address and it worked whooohooo :) as for the other 2 sets of tickets i have is it okay to put them in the offered section seems like such a waste for them not to be used fingers crossed lol

[alythonian]

It's not just me then? I was convinced I'd clicked Edinburgh but when it printed it was someplace I'd never heard of so guessing it was a London Borough?!!

[Beate]

Someone I know said they had booked Sheffield and turned out to be Whiteleys... That's worrying. Is it correct when it comes up on the screen when you book? I usually print it then just to make sure I have it.

[akh43]

I got the wrong location on showfilmfirst for The Hole, I was sure I clicked the Manchester location and finished up with Gateshead. I can remember if it was correct when I booked as I don't have a printer connected to my laptop I usually forwadr the confirmation email to work and print.

Now I am seeing others having the same happen I find it strange all of a sudden we are all clicking the wrong location. I wonder if there is a problem their end. I only realised I had clicked the wrong location when I went to print the email I sent to work on Tuesday and by the time I realised all the Manchester ones had long gone.

Is it worth emailing to see if they can change it, has anyone tried this?

[superhero]

Lol....so should I book for the Hole 3D in Scotland and hope a london location comes up? haha

[steve9872]

I find its rather easy to select the wrong screening, I nearly did it myself. It seems that the correct place to select is just above the location, not below it which is physically closer to the actual address.

[SocialFlutterBy]

i defo clicked correct location i made sure as it happened earlier in the wk too must be sum kind of glitch at thier end such a shame was hoping to take my son to see the hole hope there are more codes for it i have mailed sff to let them kno xxx

[Diane65]

I find its rather easy to select the wrong screening, I nearly did it myself. It seems that the correct place to select is just above the location, not below it which is physically closer to the actual address.

I agree my 2 friends booked tickets to see the Hole in Manchester and low and behold they have got Gateshead, a_person booked my ticket for me luckily she is more on the ball so I do have Manchester tickets for me but I think I would have clicked on the wrong one.